Terms of service
TERMS OF SERVICE
Last updated: 31 August 2026
These Terms of Service apply to your use of the Royal Tech website and to orders placed through it. Royal Tech operates from 13 Main Street, Rathfarnham, Dublin 14, D14 HR65, Ireland. The website is powered by Shopify.
Nothing in these terms excludes or limits rights that cannot lawfully be excluded, including rights under Irish consumer law.
1. USING THE WEBSITE
You may use this website only for lawful personal or business purposes. You must not interfere with the website's operation, attempt unauthorised access, introduce malicious code, scrape the website in a way that disrupts it, or use the website for fraudulent or unlawful activity.
You are responsible for ensuring that information you provide is accurate and current. Do not submit account passwords, device unlock codes, PINs, payment-card details or other unnecessary sensitive information through enquiry forms, WhatsApp, Instagram or email.
2. PRODUCT INFORMATION AND PRICES
We aim to present product descriptions, images, availability and prices accurately. Screen colours, packaging and minor product details may differ from images. Obvious errors may be corrected. If an error materially affects an order, we will contact you before proceeding and provide the option to cancel.
Prices are shown in euro and include applicable taxes unless stated otherwise. Delivery or other optional charges will be shown at checkout or confirmed before payment where the pay-after-confirmation option is used.
3. ORDERS AND AVAILABILITY
Submitting an order means you are offering to purchase the selected products under these terms. An automated acknowledgement confirms receipt of the order request but does not guarantee acceptance or availability.
Royal Tech may contact you to confirm stock, product details, delivery or collection arrangements, payment, identity for fraud prevention, or other information reasonably required to fulfil the order. We may decline or cancel an order where a product is unavailable, information is materially incorrect, payment is not authorised, fraud is suspected, or fulfilment is not reasonably possible. If payment has already been taken for a cancelled order, an appropriate refund will be arranged.
4. PAYMENT OPTIONS
Available checkout options may include:
- Pay online now; and
- Pay after Royal Tech confirms the order.
Online payments are processed through the payment methods displayed at checkout. Royal Tech does not receive your full payment-card details from Shopify's secure checkout.
If you select “Pay after Royal Tech confirms the order,” the order is recorded as unpaid. We will contact you to confirm availability, delivery or collection, the final amount and the payment method. Products will not be dispatched or released for collection until required payment has been received or another arrangement has been expressly agreed.
5. DELIVERY AND COLLECTION
Delivery and collection are governed by the Royal Tech Delivery and Collection Policy. Available methods, prices and timings depend on location, product eligibility and stock. Please wait for a ready-for-collection confirmation before visiting to collect an online order.
6. CANCELLATIONS, RETURNS AND FAULTY GOODS
Cancellations and returns are governed by the Royal Tech Refund and Returns Policy. Most online purchases have a statutory 14-day cooling-off period, subject to legal exceptions. For eligible non-faulty products purchased in our physical store, Royal Tech offers a 7-day exchange or store credit where the product is unused, undamaged, complete and resalable.
These change-of-mind rules do not limit statutory remedies for products that are faulty, unsafe, not as described or do not conform to the contract.
7. DEVICES CONTAINING PERSONAL DATA
Before returning, trading in or presenting a device for service, back up important information where possible. Remove personal accounts and data when instructed and safe to do so. Never send passwords, PINs, payment details or unlock codes by ordinary message. You remain responsible for maintaining your own backups unless a separate written service expressly states otherwise.
8. REPAIRS AND DIAGNOSTICS
Website repair information is general and does not constitute a confirmed diagnosis, price or turnaround time. Repair options, price, parts availability and estimated completion time may be confirmed only after assessment. Work will not proceed without the approval required under the repair arrangement.
Any repair-specific warranty or service terms will be those stated on the relevant receipt, quotation or written confirmation. These terms do not limit statutory rights relating to services.
9. TRADE-IN ASSESSMENTS
Trade-in information displayed online is indicative only. Eligibility and any trade-in option depend on an in-store assessment of the device model, condition, functionality, ownership status and activation or account locks. A customer is not required to proceed after an assessment unless a separate agreement has been completed.
10. THIRD-PARTY SERVICES AND LINKS
The website may link to Shopify, payment providers, maps, social-media platforms, messaging services or other third parties. Those services operate under their own terms and privacy notices. Royal Tech is not responsible for third-party websites that it does not control, except where responsibility cannot legally be excluded.
11. INTELLECTUAL PROPERTY
The website's Royal Tech branding, original text, graphics and design elements are owned by or licensed to Royal Tech unless stated otherwise. You may view and use the website for normal shopping and information purposes, but you may not reproduce or commercially exploit protected content without permission.
12. LIABILITY
Royal Tech is responsible for loss or damage where responsibility arises under applicable law. We do not exclude liability for fraud, personal injury caused by negligence, breach of statutory consumer rights, or any liability that cannot legally be excluded.
To the extent permitted by law, Royal Tech is not responsible for indirect or unforeseeable losses, business losses arising from consumer use, or disruption caused by events outside our reasonable control. Nothing in this section reduces mandatory consumer protections.
13. PRIVACY
Personal information is handled in accordance with the Royal Tech Privacy Policy. Shopify and relevant service providers may process information needed to operate the website, checkout, payments and order fulfilment.
14. CHANGES TO THESE TERMS
We may update these terms to reflect changes to the website, services, business practices or law. The version published when an order is placed will normally apply to that order unless a change is required by law.
15. GOVERNING LAW
These terms are governed by the laws of Ireland. Consumers retain any mandatory rights and jurisdiction protections available to them under applicable law.
16. CONTACT
Royal Tech
13 Main Street, Rathfarnham
Dublin 14, D14 HR65, Ireland
Email: itsroyaltech.official@gmail.com
Phone: 083 174 3093