Shipping policy
DELIVERY AND COLLECTION POLICY
Last updated: 31 August 2026
Royal Tech offers delivery and/or collection options for eligible online orders. Available methods, charges and estimated timings depend on the product, stock availability and customer location.
ORDER AND PAYMENT OPTIONS
At checkout, customers may be offered:
- Pay online now; or
- Pay after Royal Tech confirms the order.
When “Pay after Royal Tech confirms the order” is selected, the order is recorded as unpaid. Royal Tech will contact the customer using the details provided to confirm product availability, the delivery or collection method, the final amount and the next payment step. The order will not be dispatched or released for collection until any required payment has been received or another arrangement has been expressly agreed.
An automated order acknowledgement confirms that we received your order request. It does not guarantee acceptance or stock availability. If a product is unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.
DELIVERY
Delivery is available only to eligible addresses and products. Available delivery areas, charges and estimated timings will be shown at checkout or confirmed by Royal Tech before payment where the pay-after-confirmation option is used.
Please provide a complete and accurate delivery address, postcode/Eircode, email address and phone number. Royal Tech is not responsible for delay or failed delivery caused by incorrect or incomplete customer information.
Delivery estimates are provided in good faith and are not guaranteed unless we expressly agree otherwise. Delays can occur because of stock availability, payment confirmation, courier disruption, severe weather or circumstances outside our reasonable control. We will contact you if a material delay becomes known.
Someone may need to be available to accept the delivery. Proof of delivery or identification may be required for higher-value orders. Risk in the product passes to the customer when the product is delivered to the customer or a person identified by the customer, subject to applicable law.
STORE COLLECTION
Eligible orders may be collected from:
Royal Tech
13 Main Street
Rathfarnham, Dublin 14
D14 HR65, Ireland
Please wait until Royal Tech confirms that the order is ready before travelling. Bring the order confirmation and, where reasonably required for order security, suitable identification. If another person will collect the order, contact us in advance so that collection can be authorised.
Orders will be held for the period stated in our collection confirmation. If an order is not collected, we will attempt to contact you. Uncollected orders may be cancelled and refunded where appropriate, subject to any non-refundable special-order costs permitted by law.
CHECKING YOUR ORDER
Please inspect the package and product as soon as reasonably possible. If an item arrives damaged, is missing, or is not what you ordered, contact Royal Tech promptly with the order number and clear details. Photographs may help us assess delivery damage, but do not send passwords, PINs, unlock codes or other sensitive information.
RETURNS
Returns and cancellations are governed by the Royal Tech Refund and Returns Policy and your statutory rights under Irish consumer law.
CONTACT
Email: itsroyaltech.official@gmail.com
Phone: 083 174 3093
Store: 13 Main Street, Rathfarnham, Dublin 14, D14 HR65, Ireland